Tell me about a time you had to plan and organize for an event. "What is one soft skill you gained from a previous internship? The purpose of this page is to help you prepare for your job interview. Through both email and in-person conversations, I learned that early retirement was definitely a goal of his and I used the benefits of our IRA accounts to help him open one and thrive moving forward. ", "Every successful day in the banking industry is an opportunity to show that I am trustworthy. Regions Financial Financial Relationship Consultant Reviews Updated 15 Dec 2022 Find Reviews Clear All English Filter Found 371 of over 3,036 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 3.4 58 % Recommend to a Friend 76 % Approve of CEO John Turner 119 Ratings Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. ", "In my mind, building rapport with my colleagues and customers comes down to the basic principle of trust. To do this, I will continue my related education and take any training opportunities that come my way.". I have a communication style that is very confident, friendly and professional no matter who I work with. Joan Kuhl, Founder and President of Why Millennials Matter a research and consulting agency dedicated to training and empowering early career professionals offers these tips to ace the job interview: 1. I will achieve this through continued education and leadership training while also proving my value to you through my everyday work ethic.". These skills really helped me thrive in my last role where I was handling customers online, over the phone and in-person in our branch office. From there we took a lot of lessons moving forward and I worked through a new customer service policy for my team to follow moving forward.". How is pay, wlb & work culture. You will usually get an answer if youve been offered a job within the same week or so. Overall a breeze! Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. Tell me about a time you dealt with an upset customer, describe the situation, and steps you took to rectify the situation or issue. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? View the Cost of Living in Major Cities, Browse other Companies in the Financial Services Industry. Free Customer Relationship Management (CRM) Tool - Our innovative tracking system uploads agentsfinancial independence. I applied online. The process took 2 weeks. This is a question that is being posed to you that gives you a chance to show your ability to overcome adversity and handle yourself with integrity during a time of failure. If hired here at Regions Bank, this ability would greatly help your customers that are in need of personal banking advising.". Interviewers also want to hear about results. It had some standard math problems and scenarios. But when necessary, I can make crucial decisions and communicate those decisions with my team in an educational and firm manner.". Be sure to check out our ranking of the top firms in the field. Being responsible for the customer service for our customers, I felt very responsible for losing this client and had to break the news to our leadership team. ", "My favorite manager was my very first manager when I worked at Company X. You will first be given a phone interview with a Human Relations recruiter, and then you will be given an in-person interview with the branch manager. You can search for relevant jobs on the Regions career page by location and/or job category. Last year, I did this with a customer that I had over a years worth of history with. My advice to him was to take a quick walk, calm down and hen go talk to our boss. Could differ for a single internship vs. their big programs. ", "I consider my management style to be a very adaptive one and I say adaptable in that I am able to cater my approach to each unique team member and each unique situation. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The process took 1 day. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. 11/30/2022 12:30 PM. While this has been very overwhelming for, and even detrimental to others that I work with, my ability to handle the stress has been very important. Then, proceed to focus most of your answer on talking about the skills and resources you utilized to keep you on track and focused during this difficult time. If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. Research the role, and consider how your experience fits the position. I applied online. The interview was straightforward. Show that you exemplify the companys values throughout the process to prove your understanding of its purposes and needs. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. They really care about your fit on top of what you know. Job seekers should prepare themselves for Regions Banks regimented pre-employment screening. How to Answer: Why Do You Want to Work Here? I didn't hesitate to approach my manager to let them know that I wasn't cut out for the role and we worked on a plan for me to transition back my former role. When it comes to personal interactions, I would ensure that our conversations were held in a quiet manner as privately as I'm able to do so.". Interviewed and selected special guests for our shows, to interview. I had become very close friends with a lot of the people I was now supervising and that made the real difficult for me. He let me know that she had calmed down and thanked me for my service the evening prior. Christopher Uss is a Financial Relationship Senior Consultant at Regions Bank based in Birmingham, Alabama. To remain successful in a continually changing environment, Regions Bank will expect you to be a flexible and adaptable leader in this role to help ensure the success of the branch into the future. If you have an example of a role you've held in the past where you've worked with customers, feel free to bring examples of times you had to work with differing personalities first hand. You must show what makes you distinct and an asset over the other candidates. The process took 1 day. But for me personally, the greatest thing that I've done with my family is volunteering at the local food pantry. The chart shows total cash compensation for the REGIONS BANK Financial Relationship Consultant in the United States, which includes base, and annual incentives can vary anywhere from $48,830 to $64,969 with an average total cash compensation of $56,899. How did you go about it, and did you achieve it? I have to triage calls based on customer needs and utilize the system to transfer calls, place customers on hold or push through to another person's voicemail. With that in mind, the customer then has a much better chance of becoming a life-long customer at Regions Bank.". I interviewed at Regions Financial (Atlanta, GA) in May 2021. With that information, I can them formulate the best customized plan for them and that is very important for them to know that my approach was created with their needs at the forefront. While it has taught my children many valuable lessons, I have taken a great sense of humility from this time into my work life.". Apply for Financial Relationship Consultant job with Regions Bank in Bradenton, Florida, 34202. Together, we partnered to research where this happened and collaborated to coach the team member who caused the error. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. To help drill down to your ability to do this, your interviewer is looking to get insight on how you have handled your own professional development to remain adaptable to your job. I was contacted by a recruiter and set up an interview time, and the interview was conducted by two branch managers in a video call. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. Ive inquired about pay but its gotten nowhere. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. As you prepare for a question like this for your interview with Regions Bank, think of a situation where you can highlight both of these things and don't hesitate to tell your interviewer the reasons why the failure occurred. "After I had done my due diligence in getting to know the need's of the customer, my first step would be educating them on setting a personal budget that allows for savings. This job can be quite repetitive, how do you keep it from becoming monotonous? Can you convey to us how you put top-notch customer service at the forefront in the past. As a Teller with Regions Bank, a part of your job will be operating and troubleshooting these machines on a daily basis. Sent them my resume and they sent it to the company. After I applied online I was sent an assessment. Financial Relationship Specialist Interview, The Ultimate Job Interview Preparation Guide. ", "In my current role, I was the person who was informed that we were losing one of our biggest clients to a local competitor. Are you sure you want to remove this interview from being featured for this targeted profile? Financial Relationship Consultant Regions Bank Jun 2022 . The process took 2 weeks. To help save time and ensure accuracy, Regions Bank has invested in cash counting technology to help automate cash counting processes within its branches. The process took 1 week. I interviewed at Regions Financial (Memphis, TN). I ask myself if it is a duty that I as a manager should be handling first. As well, I can also take directions from others on my team when needed. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. What in your education has prepared you to work at Regions Bank? Why are you a good candidate. Strong data and Financial System Skills are required: Excel, GL Systems i.e. This may include sharing responsibility for greeting customers and processing basic transactions to ensure customers bank when, where, and how they want, Ownership and resolution of customer issues, Refers customers to an internal team of experts when complex financial goals and needs are recognized, Ensures safe and sound banking practices including adherence to all applicable laws and regulations, One to two (1-2) years previous banking and/or lending experience, One to two (1-2) years experience handling cash in a bank environment, One to two (1-2) years prior relationship based client consultation, Ability to assist customers with digital banking offerings, Ability to handle multiple priorities simultaneously, Detailed skills and competency reports for specific positions. Regions' mission is to make life better for our customers and communities. Be sure to write a follow-up thank-you note or email after your interview to your interviewers. Highly recommend looking into this company! As you answer this question, be sure to stress to your interviewer that you are a team player by talking about your experiences in working as part of a team. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. Right away, our Sales Manager contacted the client to ask a lot of questions on why they were no longer utilizing our services. In my current role, I work closely with our administrative and sales staff to help ensure smooth operations on a daily basis. financial institutions. After I applied online I was sent an assessment. The interview was about 45 minutes long, and there were to interviewers. Please refer to (http://mortgage.nationwidelicensing.org) for more information. Anonymous Interview Candidate in Murfreesboro, TN, I applied online. I interviewed at Regions Financial (Jacksonville, FL) in May 2021. ", "Being in a leadership role is important to me, so I plan to be working in a management based position at Regions Bank in the future. Any insights would be helpful. Didn't ask what me about things on my resume from 20 years ago. Commercial Customer Service Representative. Simple interview. We adjusted the accounts accordingly. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. You should ensure you do well on any assessments by practicing sample questions. If it was an issue that I had to approach my manager about, I would do so immediately and I would show the customer where they could wait in the lobby. "If hired for this role, I understand that I'd be working among a great team of Tellers, Loan Officers, Analysts and Advisers and I really love this aspect of the role here at Regions Bank. The process took 2 weeks. Think about your definition of success. "To do this effectively, I would rely on my ability to get to know my customers and their needs and I do this through confident and friendly conversation with them. Sam Houston State University . I always remain respectful to the needs of others and do my best to keep a smile on my face and stay positive at all times. Add an Interview. was previously known as a Financial Services Specialist. I interviewed at Regions Financial (Memphis, TN). This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area. Just interviewed recently just common sense questions, Opens the Fishbowl by Glassdoor site in a new window. Often, by simply doing this, customers are dumbfounded by how much wasteful spending they have going on in their lives. Still hoping I get the job. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I know that my ability to not take her harsh words personally really helped make the situation better. By keeping a neat and tidy work area, I would be able to ensure that any customer information was filed appropriately after each transaction and wouldn't be viewable to the next customer that I handled. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. I applied online. As you can see from my resume, my experience in finance has had me balancing accounting ledgers and those duties required a strict attention to detail and a high level of integrity in the work that I performed. How do you plan on going about being successful in this position? Regions Financial 401K Plan, reported anonymously by Regions Financial employees. I interviewed at Regions Financial (Memphis, TN). Describe a time you went above and beyond for a customer? I pride myself on ability to build trust and rapport with those that I work with and I do this by being very genuine in all of my interactions and finding time to connect personally with all that I work with. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. You may begin the application by creating a login or you can sign into your LinkedIn account to apply. Regions'mission is to make life better for our customers and communities and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. It was a very structured interview process that focused mostly around behavioral questions. Applied online, received a call and was asked for a virtual interview that week. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. "A couple of years ago with my current company, my manager asked me if I would consider a promotion into a role as a supervisor for our department. Integrity is best displayed through honesty and consistent moral values. As you answer, be sure to talk both about why you feel that building rapport is important and the ways that you go about building rapport to those that you work with. 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